Boomkadi Terms and Conditions

1. Introduction

These Terms and Conditions govern access to and use of Boomkadi, including the Boomkadi website, BoomOS platform, digital invitation services, event management tools, guest management, QR attendance services, ushering services, pledge management, Partner services, Vendor services and other related services provided by ZaidiPro Innovation Firm.

By accessing Boomkadi, creating an account, placing an order, registering as a Partner, Vendor or Staff member, managing an event, submitting information through a Boomkadi page, or otherwise using our services, you agree to these Terms where applicable.

2. About Boomkadi

Boomkadi is an event technology and management platform operated by:

ZaidiPro Innovation Firm P.O. Box 12105 Dar es Salaam, Tanzania

Official Email: zaidiprotz@gmail.com

Phone / WhatsApp: +255 659 553 848

Boomkadi may provide services including:

• Digital invitation cards
• Save-the-Date cards
• QR-coded invitations
• Guest list management
• RSVP management
• Attendance and check-in
• Event scanning
• Event pledge and contribution management
• Ushering services
• Event operational management
• Partner and referral services
• Vendor discovery
• Vendor packages and portfolios
• Vendor assignment
• Event budgeting and finance management
• Event reporting
• SMS, WhatsApp, email or other communication integrations where available
• Other event and technology services introduced from time to time

3. Eligibility

Users must provide accurate and complete information when creating an account, submitting an order or using Boomkadi.

Where an individual creates or manages an account on behalf of a company, organisation, event committee or another person, that individual confirms that they have appropriate authority to act on behalf of that entity or person.

Boomkadi must not be used for unlawful, fraudulent, misleading or abusive activities.

4. Accounts and Account Security

Boomkadi may provide different account types and roles including:

• Customer
• Partner
• Vendor
• Staff
• Usher
• Scanner
• Supervisor
• Administrator
• Other authorised roles

Users are responsible for:

• protecting their login credentials;
• keeping account information accurate;
• preventing unauthorised account access;
• notifying Boomkadi of suspected unauthorised access; and
• activities legitimately performed through their account.

Boomkadi may restrict, suspend or terminate an account where reasonably necessary because of:

• fraud;
• abuse;
• security risk;
• unlawful conduct;
• violation of these Terms;
• misuse of personal data;
• unauthorised system access; or
• other serious misuse of the platform.

5. Orders

Customers may place orders for Boomkadi services through available order forms or authorised Boomkadi representatives.

Before confirming an order, customers should review:

• Event details
• Event date
• Venue
• Services selected
• Card quantities
• Guest quantities
• Card format where applicable
• Additional services
• Pricing
• Contact information
• Other relevant requirements

Submission of an Order does not necessarily constitute final acceptance by Boomkadi.

Boomkadi may:

• review the Order;
• contact the Customer;
• request additional information;
• clarify requirements;
• adjust scope with the Customer's agreement; and
• issue a final quotation or invoice.

Where the final agreed scope differs from the original Order, the confirmed quotation, invoice or agreement will govern the final commercial arrangement.

6. Pricing

Boomkadi prices may depend on factors including:

• service type;
• number of cards;
• guest count;
• card type;
• Event type;
• Event location;
• Event date;
• required personnel;
• Vendor package;
• additional services; and
• custom requirements.

Unless stated otherwise, prices are displayed in Tanzanian Shillings (TZS).

Boomkadi may change prices for future Orders.

Changes to current general pricing do not automatically change the price of a previously agreed and confirmed Order.

7. Payments

Payment requirements will be communicated during the Order or Event process.

Depending on the service, Boomkadi may require:

• full payment;
• advance/deposit;
• staged payment;
• payment according to an invoice; or
• another agreed payment arrangement.

Services may remain pending until required payment is confirmed.

Users must not submit false, fraudulent or manipulated payment evidence.

Boomkadi may use authorised third-party payment providers.

Where a third-party provider processes a transaction, the provider's applicable terms and privacy practices may also apply.

8. Cancellations and Refunds

Cancellation and refund eligibility may depend on:

• the service purchased;
• work already completed;
• custom designs already prepared;
• third-party commitments;
• Vendor commitments;
• personnel already booked;
• Event date;
• production expenses already incurred; and
• other non-recoverable costs.

Custom digital work, completed invitation designs, confirmed personnel, confirmed Vendor services and other personalised services may be partly or wholly non-refundable where costs have already been incurred.

Where a quotation, invoice or separate service agreement contains specific cancellation or refund terms, those terms will apply together with these Terms.

Nothing in these Terms is intended to remove rights that cannot lawfully be excluded under applicable Tanzanian law.

9. Event Information

Customers and Event Managers are responsible for providing accurate information including:

• names;
• Event date;
• venue;
• contact details;
• guest information;
• invitation information;
• service requirements; and
• other information required to deliver the Event service.

Boomkadi is not responsible for errors resulting directly from incorrect information supplied by a Customer after the Customer has been given a reasonable opportunity to review that information.

10. Guest Data

Customers and authorised Event Managers may upload or provide guest information to Boomkadi.

Guest information may include:

• Name
• Telephone number
• Invitation/Card type
• Card number
• QR identifier
• RSVP status
• Attendance status
• Check-in information
• Other information reasonably required for Event administration

A Customer or Event Manager providing guest information confirms that they have an appropriate basis for using the information for the Event.

Users must not upload unnecessary sensitive information about Guests.

11. QR Codes and Event Access

QR codes, card numbers and invitation credentials may be unique to an Event or Guest.

Users must not:

• fraudulently duplicate QR codes;
• manipulate invitation credentials;
• intentionally manipulate attendance information;
• provide unauthorised access to restricted Events;
• interfere with scanning systems; or
• attempt to bypass Event access controls.

Boomkadi takes reasonable measures to provide reliable scanning and attendance services.

However, Event operations may be affected by:

• internet connectivity;
• venue conditions;
• equipment failure;
• power interruption;
• incorrect guest information;
• third-party infrastructure; or
• circumstances outside Boomkadi's reasonable control.

12. Pledges and Contributions

Boomkadi may provide Event Pledge and Contribution pages.

Where enabled, contributors may submit information including:

• Name
• Telephone number
• Contribution amount
• Card category or entitlement
• Message
• Other relevant contribution information

An authorised Event Manager may manage Contribution records.

A pledge does not necessarily represent confirmed payment.

Payment is considered confirmed only when properly recorded or verified according to the Event's applicable process.

Boomkadi does not guarantee that every pledge will ultimately be paid.

13. Partners and Referrals

Approved Boomkadi Partners may refer Customers or Events to Boomkadi.

Partner referrals may be tracked using:

• Referral links
• Referral codes
• Orders
• CRM Leads
• Events
• Other attribution mechanisms

Referral commissions are subject to applicable Partner programme rules.

A commission is not automatically earned merely because:

• a referral link was clicked;
• an Order was submitted;
• a Lead was created; or
• a Customer made an enquiry.

Commission eligibility may depend on:

• valid referral attribution;
• conversion;
• Event confirmation;
• qualifying Customer payment;
• completion of applicable conditions;
• absence of duplication; and
• absence of fraud.

Boomkadi may reject:

• fraudulent referrals;
• duplicate referrals;
• manipulated referrals;
• self-generated referrals where prohibited;
• incorrectly attributed referrals.

Partner commission information maintained by BoomOS will be used for programme administration, subject to correction of genuine system or accounting errors.

14. Vendors

Approved Vendors may create business profiles and publish information including:

• Business name
• Logo
• Banner
• Description
• Location
• Service categories
• Packages
• Prices
• Portfolio
• Social media content
• Business contact information
• Availability

Vendors are responsible for ensuring information they publish is accurate.

Vendors must have appropriate rights to use uploaded:

• photographs;
• videos;
• logos;
• portfolio materials;
• social media content; and
• other intellectual property.

Unless expressly stated otherwise, independent Vendors are separate service providers and are not employees of ZaidiPro Innovation Firm.

Where a Vendor accepts an Event Assignment, the Vendor is responsible for performing the agreed service professionally according to the confirmed assignment.

Vendor packages and public prices may change for future assignments.

Confirmed Event assignments will continue to use the applicable agreed or recorded commercial terms for that assignment.

15. Vendor Reviews and Ratings

Boomkadi may allow authorised users to review Vendors following genuine service engagements.

Reviews must:

• relate to genuine experience;
• be truthful to the reviewer's reasonable knowledge;
• not contain unlawful content;
• not contain threats or abuse;
• not disclose unnecessary personal information;
• not intentionally mislead users; and
• not be artificially manipulated.

Boomkadi may moderate or remove fraudulent, abusive, irrelevant or unlawful reviews.

16. Vendor Assignments and Event Finance

BoomOS may provide:

• Event budgeting;
• Vendor discovery;
• Vendor assignment;
• Vendor package selection;
• Expense management;
• Payment tracking;
• financial reporting.

These tools distinguish between concepts such as:

Budget Planned Event expenditure.

Quoted Price A Vendor's proposed/package price.

Agreed Price The final agreed cost.

Paid Amount The amount recorded as paid.

Outstanding Balance The remaining recorded amount.

Selecting or assigning a Vendor does not itself mean that the Vendor has been paid.

Users responsible for Event Finance information must ensure entries are accurate.

17. Ushers and Event Personnel

Boomkadi may facilitate the assignment of:

• Ushers
• Scanners
• Supervisors
• Other Event personnel

Personnel must comply with:

• Event instructions;
• professional standards;
• Boomkadi policies; and
• applicable law.

Customers are responsible for providing reasonably safe Event conditions and any agreed logistical arrangements.

18. Communications

Boomkadi may send operational communications concerning:

• Orders
• Accounts
• Event preparation
• Invitations
• Payments
• Vendor assignments
• Partner referrals
• Pledges
• Account security
• Customer support
• Service updates

Transactional and service communications may be necessary to provide the requested service.

Marketing communications will be treated separately where required.

Users may opt out of eligible marketing communications without preventing necessary operational or security messages.

19. Intellectual Property

Boomkadi, BoomOS, associated software, platform branding, logos, original interfaces and proprietary platform content are owned by or licensed to ZaidiPro Innovation Firm unless otherwise stated.

Users may not unlawfully:

• reproduce;
• copy;
• reverse engineer;
• resell;
• exploit; or
• redistribute

Boomkadi proprietary software or platform elements without authorisation.

Customers retain rights to content they lawfully provide.

Customers grant ZaidiPro Innovation Firm the limited rights necessary to process, host and display that content for the purpose of delivering the requested service.

20. User Content

By uploading content to Boomkadi, a user confirms that:

• they have authority to use it;
• it does not unlawfully infringe another person's rights;
• it is not unlawful; and
• Boomkadi may process it as reasonably required to provide the service.

The user grants ZaidiPro Innovation Firm a limited licence to host, process, reproduce and display the submitted content only as reasonably necessary to operate Boomkadi and provide the relevant service.

21. Third-Party Services

Boomkadi may integrate with third-party services including:

• Payment providers
• Email providers
• SMS providers
• WhatsApp/messaging services
• Hosting and cloud infrastructure
• Database infrastructure
• Analytics
• Instagram/social media
• Maps
• Other technology providers

Third-party services operate under their respective terms and privacy practices.

Boomkadi is not responsible for independent outages or actions of third-party services outside Boomkadi's reasonable control.

22. Acceptable Use

Users must not:

• attempt unauthorised system access;
• exploit security vulnerabilities;
• access another user's information without authority;
• manipulate payments;
• manipulate Partner commissions;
• manipulate Vendor assignments;
• manipulate attendance;
• upload malware;
• impersonate another person;
• misuse Guest information;
• scrape protected information;
• bypass access controls; or
• use Boomkadi to violate applicable law.

23. Suspension and Termination

Boomkadi may restrict, suspend or terminate access where reasonably necessary for:

• security;
• fraud prevention;
• legal compliance;
• non-payment;
• breach of these Terms;
• misuse of personal information;
• platform abuse; or
• protection of other users.

Where reasonably practicable, affected users may be informed.

24. Service Availability

Boomkadi aims to maintain reliable services but cannot guarantee uninterrupted availability.

Temporary interruption may result from:

• maintenance;
• internet failure;
• hosting failure;
• payment-provider downtime;
• third-party outages;
• security incidents;
• force majeure;
• power failure;
• circumstances outside reasonable control.

25. Limitation of Liability

To the extent permitted by applicable law, ZaidiPro Innovation Firm will not be responsible for indirect or consequential losses resulting from circumstances outside its reasonable control.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded under Tanzanian law.

26. Personal Data

Personal data is processed according to the Boomkadi Privacy Policy and applicable Tanzanian personal data protection requirements.

ZaidiPro Innovation Firm is registered with the Personal Data Protection Commission of Tanzania as a Data Controller.

PDPC Registration Number: 0-000-010-918

27. Changes to These Terms

Boomkadi may update these Terms when:

• services change;
• features change;
• business practices change; or
• legal/regulatory requirements change.

Material changes may be communicated through the website, platform, email or another reasonable method.

The current Effective Date and Last Updated date must always be displayed.

28. Governing Law

These Terms are governed by the laws of the United Republic of Tanzania.

Parties are encouraged to first attempt reasonable good-faith resolution of disputes.

Nothing in these Terms prevents a person from exercising rights available under applicable Tanzanian law.

29. Contact

Questions concerning these Terms may be directed to:

ZaidiPro Innovation Firm / Boomkadi

P.O. Box 12105 Dar es Salaam, Tanzania

Official Email: zaidiprotz@gmail.com

Privacy / Data Protection Email: boomkaditz@gmail.com

Phone / WhatsApp: +255 659 553 848